Carpet
Hot-water extraction, room by room or the whole home.
- Whole home, up to 5 rooms and a hall
- Stairs, by the step
- Marked stains treated first
- Hot-water rinse, two passes
- Term:
- Priced per room up to 150 sq ft
Carpet, upholstery and rugs
Carpet and upholstery cleaning, each service on a card.
Rebeca Otero and her son Aron clean carpet, sofas and rugs across Albuquerque. Every service has a card with what's in it, and the pet-stain guarantee has its terms written out.
- Text a photofor a written quote in one business day
- English and SpanishRebeca answers in both
- Mon – Fri 8 to 5, Sat 8 to 1two-hour arrival windows
The service cards
One card for every service.
Each card says what the price covers and what it doesn't. The price on the written quote is the price you pay.
Sofa, loveseat and chairs
Fabric upholstery, cleaned with a hand tool and as little water as it needs.
- Sofa, three seats
- Loveseat
- Fabric tested in a hidden spot first
- Leather: quoted after we look
- Term:
- Priced per piece
Area rugs
Machine-made and many hand-knotted rugs, washed and dried flat.
- Dust shaken out before washing
- Washed and rinsed with a hand tool
- A minimum per rug
- Wool, silk and antique: we look, then quote
- Term:
- Priced per square foot
Pet stains and odor
With a written guaranteeEnzyme treatment of the spots we find, with a written guarantee.
- Spots found with a blacklight
- Enzyme treatment, left to work
- Photos by text before and after
- Written guarantee, terms on the page
- Term:
- Priced per room
A minimum job applies to a visit. Furniture we can't move safely stays where it is, and we quote around it.
The pet-stain guarantee
If a pet stain comes back, we come back.
Here is the whole guarantee. It has a window, a limit and a list of what it doesn't cover.
The terms
Covers pet urine, vomit and similar stains we treated at your visit, for 30 days after the clean.
If a treated spot comes back, we return and treat the same spot once, at no charge.
Send us a photo by text within 30 days and we book the return visit.
Not covered: dye, bleach and fading, damage to the carpet backing or pad, spots on floors we didn't clean, and any stain we told you before starting might not lift.
Old urine that has soaked into the pad can come back until the pad is replaced. We tell you that before we start, and replacing a pad is not part of cleaning.
A visit, in order
From a photo to a dry floor.
Rebeca writes the quote and Aron drives the truck. This is how a visit goes.
- 01
You text a photo
Send the room, the stain and a rough size. Rebeca replies with a written quote within one business day.
- 02
You pick a window
We book a two-hour arrival window and text when Aron is on the way.
- 03
We walk it first
Aron checks the carpet and every stain with you and says which ones may not lift. The price stays the one in the quote.
- 04
We clean and show you
Pre-treat, hot-water rinse, groom the pile. Before he leaves, Aron shows you each spot and tells you how long the floor needs to dry.
Who comes
Rebeca and Aron come to your door.
Two people, one truck. The person who writes your quote is the person who treats the stains.
Rebeca Otero
Owner and lead technician
Takes your call, writes the quote and treats the stains herself. English and Spanish.
Aron Otero
Technician
Drives the truck and washes the rugs. English; Rebeca takes Spanish calls and quotes.
Specials
Coupons, when we have them.
Show the coupon when you book. The end date is printed on the coupon itself.
First-visit coupon Your end date goes here. 
Stairs and hall coupon Your end date goes here.
Sample offers.
Through the year
What books when, in Albuquerque.
Your carpet meets a different problem each season. These are the ones we're asked about.
- 01
Spring wind
Fine dust comes in through doors and windows and settles in traffic lanes. March to May.
- 02
Monsoon mud
Afternoon storms mean wet shoes and a damp smell by the door. July to September.
- 03
Before the holidays
Sofas and rugs get cleaned before guests come. October and November fill up first.
- 04
Heating season
Forced-air heat moves dust around, and winter mornings are the easiest to book. December to February.
After the visit
What customers write after a clean.
“Rebeca texted back a quote from my photo of the old stain on our living room rug. Aron came in the window she gave and showed me the spot before he left.”
Candice W.Wool rug and sofa, Ridgecrest
“Three rooms and the stairs. They told me before starting which spot might not lift. It faded but didn't vanish, and the price was the one in the quote.”
Forrest B.Carpet, Northeast Heights
“I called and Rebeca answered in Spanish. They cleaned the sofa and two rugs, and she wrote down what to do while the rugs dried.”
Brisa M.Sofa and rugs, Barelas
Sample reviews.
Service area
Albuquerque and the towns along the river.
The shop is on Edith Boulevard in the North Valley. We drive to these neighborhoods and towns most weeks.
Albuquerque neighborhoods
- Ridgecrest
- Northeast Heights
- North Valley
- Four Hills
- Taylor Ranch
- Uptown
- Wells Park
- South Valley
East Mountains
- Tijeras
- Cedar Crest
- Sandia Park
- Carnuel
Valencia County
- Los Lunas
- Peralta
- Bosque Farms
- Belen
We don't drive to Santa Fe, Las Cruces, Gallup or Farmington. For those, ask a local carpet cleaner.
Ask for a quote
Send a photo, get a written quote.
Rebeca reads every request and texts back a written quote within one business day. She answers in English or Spanish.
Phone(505) 555-0103
Hours
- Monday – FridayToday
- 8 a.m. – 5 p.m.
- SaturdayToday
- 8 a.m. – 1 p.m.
- SundayToday
- Closed